This Privacy Policy describes how NBC DESIGN TEAM SRL collects, uses and protects the personal data of users who access and use this online store.
1. Information about the operator
The personal data controller is NBC DESIGN TEAM SRL, a company registered with the Trade Register under number J35/2184/2019, with CIF 41139392 and its registered office in Str. Artarului, no. 21, ap. 2, Giroc village, Giroc commune, Timis county, Romania. For any request related to the protection of personal data, you can contact us at the email address contact@biancanicashop.com NBC DESIGN TEAM SRL acts as a personal data controller in accordance with Regulation (EU) 2016/679 on the protection of personal data (GDPR).
2. What data do we collect?
When using the online store, we may collect certain categories of personal data necessary for the operation of the platform and the processing of orders. These may include the user's first and last name, delivery and billing address, email address, telephone number and information related to the orders placed, such as the products ordered, the order value and the payment method chosen. Technical data may also be collected such as the IP address, the type of browser used or information about how you navigate the site. We do not collect or process sensitive data.
3. Purpose of data collection
Personal data is collected and used to enable the operation of the online store and to provide the services requested by users. They are used to process and deliver orders, issue tax documents, communicate with customers regarding orders placed, resolve requests, returns or complaints and to fulfill legal obligations. The data may also be used to improve the user experience on the site. If the user expresses their explicit consent, the data may also be used to send commercial information or promotional offers.
4. Legal basis for processing
The processing of personal data is carried out on several legal grounds. These include the execution of the contract resulting from the placement of an online order, the fulfillment of the legal obligations incumbent on the operator, the user's consent when necessary and the operator's legitimate interest in the functioning and security of the platform.
5. Duration of data storage
Personal data is kept only for the period necessary to fulfill the purposes for which it was collected. In certain situations, it may be kept for longer periods when there are applicable legal obligations, such as those relating to financial and accounting documents. In the case of processing based on consent, the data will be kept until its withdrawal.
6. Transmission of data to third parties
For the proper functioning of the services offered, certain data may be transmitted to third parties acting on behalf of or for NBC DESIGN TEAM SRL. These may include courier service providers for the delivery of orders, payment processors, IT or hosting service providers and, when necessary, public authorities in accordance with legal obligations. All these third parties are obliged to respect the confidentiality and security of personal data.
7. User rights
In accordance with the provisions of the GDPR, users have several rights regarding their personal data. These include the right of access to the data processed, the right to rectify incorrect or incomplete data, the right to erasure of data, also known as the "right to be forgotten", the right to restriction of processing, the right to data portability and the right to object to certain types of processing. Any request regarding the exercise of these rights can be sent to the email address mentioned above.
8. Data security
NBC DESIGN TEAM SRL implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or disclosure. These measures are updated periodically to ensure an appropriate level of security.
9. Cookies
The site uses cookies to improve the functionality of the platform and the user experience. Cookies allow, among other things, to remember browsing preferences and analyze how the site is used. For detailed information about how cookies are used, users can consult the Cookies Policy available on the site.
10. Policy changes
NBC DESIGN TEAM SRL reserves the right to modify or update this Privacy Policy whenever necessary. The updated version will be published on this page, and users are encouraged to consult it periodically.
